How to Keep Your Staff Happy for a Successful Restaurant Business
It is important to take into consideration several factors in order to achieve success in your restaurant business. The first thing you need to consider is investing on high-quality ingredients for the food or dishes you serve for your customers. The second aspect of a successful restaurant business is having an excellent standard of service. Third, you need to keep your restaurant staff happy so they are motivated and inspired to work and make your customers happy. When your staff are happy, their happiness is passed on to your customers.
Acknowledging your staff is very important. You can hold an ‘Employee of the Month’ program with a tangible recognition such as a trophy to make sure that your employees are satisfied. You can also hold a weekly meeting and tell your staff the things you like that they are doing and the things they need to improve. It is also important to invest in your employees. You may need a W2 creator and offer some training courses. Training courses can help your employees gain new skills and improve their existing skills so they can be successful in their own crafts. Your employees are as valuable as your customer, so reward employee loyalty. It is not practical hiring new employees and training them than ending changing them in the end. You can keep your employees loyal by providing a good compensation benefit, incentive or rewards program, and open door policy for them to air their opinions, suggestion, queries, and concerns. Another good idea is providing incentive or cash reward to your employees let’s say for their five or more years of service on your Christmas party. These are just little things you can do to strengthen your relationship with your employees.
Being part of every decision-making process is very rewarding so always make sure that your employees’ opinions and suggestions are heard. Collaboration is the key in good planning for better results. Provide a fun environment to your employees by offering a special room for them to unwind during their break time with TV, DVD player, billiard table, or fitness equipment. As a restaurant owner, it is your responsibility to make your employees happy so they can serve your customer better. When your customers and employees are happy, you will then see a positive and forward trend in your restaurant business towards growth and success.